Privacy Policy

Molecular Melts Creative Scent Lab Co. ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, www.molecularmelts.com, or interact with us online.

1. Information We Collect

We may collect the following types of information when you shop or engage with us:

  • Personal Information: Name, email address, phone number, billing/shipping address.

  • Payment Information: Processed securely via third-party payment processors (e.g., PayPal, Shopify Payments). We do not store full credit card information.

  • Order Details: Items purchased, order history, and shipping status.

  • Device & Browsing Info: IP address, browser type, referring site, time of visit, and device used via cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill orders and deliver products.

  • Communicate order status or respond to customer inquiries.

  • Send occasional updates, offers, or newsletters (with opt-out option).

  • Improve website performance, customer service, and product offerings.

3. Sharing Your Information

We do not sell or rent your personal information. We may share information with:

  • Service providers (e.g., payment processors, shipping carriers) to process and deliver your order.

  • Legal authorities if required by law, fraud prevention, or to protect our rights.

4. Your Choices

  • Email Preferences: You may unsubscribe from marketing emails at any time.

  • Cookies: Most browsers allow you to control or disable cookies.

  • Access & Correction: You may contact us to update or correct your information.

5. Data Security

We implement appropriate safeguards to protect your personal information. However, no method of transmission or storage is 100% secure.

6. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

8. Contact Us

If you have questions or concerns about this policy, please contact us at:
📧 molecularmelts@gmail.com