Shipping


US Domestic Shipping

Processing Time: All orders are processed and hand-poured within 3–5 business days. Custom orders may take longer.

  • Shipping Methods: We ship via USPS or UPS, depending on your location and the best available rate.

  • Shipping Rates: Calculated at checkout based on weight and delivery address.

  • Tracking: Once your order ships, you’ll receive a confirmation email with your tracking number.

Local Pickup & Pop-Up Events: We offer local pickup in Washington, DC and pop-up pickup at select events. Follow us on Instagram for details!

Returns

Due to the handmade and personal nature of our products, all sales are final.

We do not accept returns or exchanges, but we want you to love your purchase! If your item arrives damaged, defective, or incorrect, please contact us within 5 days of delivery at [your email here], and we’ll work quickly to make it right.

To help us resolve any issues, please include:

  • Your order number

  • A description of the issue

  • Clear photos of the damaged or incorrect item

❤️ Our Promise

Molecular Melts is a small, Black woman-owned business committed to quality, sustainability, and customer satisfaction. Each item is made with care—and we’re here to help if something isn’t right.